Refunds

Paid Cascade memberships are billed through Stripe on a recurring basis until you cancel. This page matches the billing section of our Terms of Service. If something here conflicts with the Terms, the Terms control.

Cancel anytime

You can cancel from Membership in your account, or by emailing support@cascadedept.com. Cancellation stops future renewals. It generally does not reverse the current paid period — monthly or annual — and you keep access through the end of that period.

Refunds

Unless required by law or stated otherwise at purchase, fees are non-refundable. That includes unused export quotas and partial billing periods.

If a charge looks wrong, a renewal fired after you canceled, or local consumer law requires a refund, contact us. We look at billing issues in good faith. Chargebacks and suspected fraud may result in suspended access.

Prices and plans

Prices, features, and limits can change. We’ll give notice where we’re required to. Free access, trials, and promotions may be modified or ended. Current plans are on Pricing.

Questions

Billing questions: support@cascadedept.com.